Privacy Policy

Effective Date: 4/28/2025

Good Faith Painting Company (“Good Faith Painting,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request an estimate, interact with our advertising, or use our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Service address or project location

  • Project details

  • Photos or files you choose to submit

  • Messages or notes submitted through our contact forms

  • Any other information you choose to provide when contacting us

We may also collect information automatically when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on the website

  • Referring website or ad

  • General location information

  • Website interactions, such as clicks, form activity, and page visits

How We Use Your Information

We may use the information we collect to:

  • Respond to estimate requests and inquiries

  • Schedule consultations or painting estimates

  • Provide painting services

  • Communicate about your project

  • Send appointment reminders or follow-up messages

  • Improve our website, marketing, and customer experience

  • Measure website performance and advertising effectiveness

  • Show relevant advertising to people who have visited our website

  • Prevent spam, fraud, or misuse of our website

  • Comply with legal, tax, insurance, or business obligations

Contact Forms and Estimate Requests

When you submit a contact form or request an estimate, we collect the information shown in the form, along with technical information such as your IP address and browser user agent when necessary for spam prevention, security, analytics, or form delivery.

Information submitted through forms may be stored in our website, email inbox, customer relationship management system, or other business tools used to respond to inquiries and manage customer communication.

Phone Calls, Emails, and Text Messages

If you call, email, or text Good Faith Painting Company, we may collect and store information related to that communication, including your name, phone number, email address, message content, project details, and service location.

If you provide your phone number, we may use it to contact you about your estimate, appointment, project, or related service request. Standard message and data rates may apply. You may opt out of non-essential text messages by replying “STOP” or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, measure traffic, improve performance, and support advertising.

Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

Analytics and Advertising Tools

We use third-party tools to understand how visitors use our website and to measure the effectiveness of our marketing. These tools may collect information such as your IP address, device information, browser information, pages visited, clicks, and other website activity.

These tools may include:

  • Google Analytics

  • Google Tag Manager

  • Google Ads

  • Meta Ads

  • Meta Pixel

  • Other advertising, analytics, or website performance tools

Google Analytics, Google Tag Manager, and Google Ads

We use Google tools to help us understand website traffic, measure conversions, improve marketing performance, and show relevant ads.

Google may use cookies and similar technologies to collect information about your activity on our website and across other websites or apps. This information may be used for analytics, ad measurement, conversion tracking, remarketing, and personalized advertising, depending on your settings and applicable law.

You can learn more about how Google uses information from websites and apps that use Google services here:

https://policies.google.com/technologies/partner-sites

You can manage Google ad settings here:

https://myadcenter.google.com/

You can also install the Google Analytics opt-out browser add-on here:

https://tools.google.com/dlpage/gaoptout

Meta Pixel and Meta Ads

We use Meta business tools, including the Meta Pixel, to measure advertising performance and show relevant ads on platforms such as Facebook and Instagram.

The Meta Pixel may collect information about your visit to our website, including pages viewed, actions taken, form activity, device information, and browser information. Meta may use this information to provide ad measurement, analytics, retargeting, and personalized advertising.

You can learn more about Meta’s privacy practices here:

https://www.facebook.com/privacy/policy/

You can manage your Facebook ad preferences here:

https://www.facebook.com/adpreferences/

Remarketing and Retargeting

After visiting our website, you may see ads for Good Faith Painting Company on Google, Facebook, Instagram, or other websites and platforms. This is commonly known as remarketing or retargeting.

These ads are shown based on prior visits to our website or interactions with our business. You can control certain advertising preferences through your browser settings and through the privacy/ad settings offered by Google, Meta, and other platforms.

Embedded Content from Other Websites

Pages on this website may include embedded content, such as videos, maps, images, social media posts, reviews, or other third-party content.

Embedded content from other websites behaves as if you visited that third-party website directly. These third parties may collect data about you, use cookies, track your interaction with the embedded content, and monitor your activity if you have an account and are logged in to that third-party service.

Comments

If comments are enabled on our website and you leave a comment, we collect the information shown in the comment form, along with your IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available here:

https://automattic.com/privacy/

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media Uploads

If you upload images to our website, you should avoid uploading images with embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from images posted publicly on the website.

How We Share Information

We do not sell personal information in the traditional sense.

We may share information with trusted third parties who help us operate our business, website, communications, advertising, and services. These may include:

  • Website hosting providers

  • Website security and spam prevention tools

  • Form and email delivery providers

  • Customer relationship management tools

  • Scheduling or communication platforms

  • Analytics providers

  • Advertising platforms such as Google and Meta

  • Payment processors, if applicable

  • Professional advisors, such as accountants, attorneys, or insurers

  • Contractors or service providers assisting with customer projects, if applicable

We may also share information when required to comply with applicable law, respond to legal requests, enforce our rights, prevent fraud, or protect the safety of our business, customers, website, or others.

How Long We Keep Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Responding to inquiries

  • Managing estimates and customer projects

  • Maintaining business records

  • Meeting legal, tax, accounting, and insurance obligations

  • Resolving disputes

  • Improving our website and marketing

  • Preventing fraud or misuse

If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information. However, no website, email system, or online transmission is completely secure. We cannot guarantee absolute security of information transmitted through our website or online tools.

Your Choices

You may contact us to request that we access, correct, update, or delete personal information we maintain about you, subject to legal, business, or administrative requirements.

You may also:

  • Disable cookies through your browser settings

  • Opt out of certain Google Analytics tracking using Google’s browser add-on

  • Manage Google ad preferences through Google My Ad Center

  • Manage Meta ad preferences through Facebook/Instagram settings

  • Unsubscribe from marketing emails by using the unsubscribe link, if applicable

  • Contact us directly to request removal from non-essential marketing communications

State Privacy Rights

Depending on where you live and which privacy laws apply, you may have additional rights regarding your personal information, such as the right to request access, correction, deletion, portability, or opt out of certain uses of your personal information.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before processing your request.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:

Good Faith Painting Company
Website: https://goodfaithpaintingcompany.com/
Phone: (865) 658-4157
Mailing Address: 5410 Homberg Dr # 19, Knoxville, TN 37919